Get in touch with us

+27 (21) 430 5000
— Ask for the Prokard Team

+27 (21) 430 5300
— Press 1 for Prokard

Technical Support
support.prokardexplorer@marriott.com

08h30 – 16h00
Monday – Friday

Closed
Saturday – Sunday
South African public holidays

Prokard Explorer
prokardexplorer.com

Please Note
We cannot make any reservations on behalf of our members – all bookings need to be made from your profile.
The Prokard Team can only guide you how to make a booking or investigate the voucher availability.

The Prokard team operates on a hybrid work model, which means we may not always be available at the office on certain days. To ensure we’re able to assist you in person, we kindly ask that you book a consultation in advance via email on support.prokardexplorer@marriott.com

This allows us to coordinate our schedules and ensure a team member is available to meet with you at the office.

Thank you for your understanding and continued support.