As a member of the Prokard family, you already know about all the great benefits that are there for you to explore and enjoy. And now, we just want to let you know that there’s going to be a small change in the way you can take advantage of some of these rewards.

As of 01 May 2016, redemption of your available vouchers, will only be facilitated via, which means all you need to do is simply activate your online profile (if you haven’t yet already) to make the most of them!

It really is that simple. And, just in case you need it, click here to view our step by step detailed guide which on how to activate your online profile and redeem any available vouchers. Please note that you will need your 8 digit Prokard number, which can be found on your loyalty card, to complete this process.

Then, soon as you’ve completed all the steps, your online profile will be activated and you’ll be able to redeem your valid accommodation vouchers.

And, although you’ll only be able to redeem your vouchers online, you will still be able to make all other bookings using your preferential Prokard rate online – as well as through our call centre on 021 430 5000, or via hotels.

Please call our Contact Centre on 021 430 5000 should you require any assistance with this process.

We hope you enjoy this new convenient way of redeeming your vouchers.

This new website is available to all our valued Prokard and Prokard Explorer members 24/7, so start exploring your world of travel!